Got a question or running into something?
We're happy to help. Find the most frequently asked questions below, or contact us directly.
We usually respond within 24–48 hours.
Frequently asked questions
Privacy & security
Where are my photos and memories stored?
Your photos and memories are securely stored in a protected cloud environment within Europe. We use trusted technology and take appropriate measures to protect your data.
On our dedicated security page we explain in detail how we protect your data.
Who can see my photos and chapters?
Only you have access to your content by default.
You decide whether and with whom you share chapters. Without your permission, no one can view them.
Learn more about how we safeguard your privacy on our dedicated security page.
Are my photos used for other purposes?
No. Your photos and memories are yours.
We don't use them for marketing, advertising, or any other external purpose.
Want to know more about how we handle your data? View our Privacy Policy or visit our dedicated security page for all details on how we protect your data.
Can I delete my data?
Yes, you can have your account and all associated data deleted at any time through the app.
Learn more about how we handle your data on our dedicated security page.
Usage
How do I get started with Little Chapters?
Create an account to start a family bookshelf. Here you create a book for a child or your whole family. You can then capture photos and stories in the chapters that are prepared for you.
How do the monthly chapters work?
Every month a new chapter is automatically ready for you. Turn on notifications if you'd like a reminder.
For a book per child, you choose how your chapters are structured:
from your child's birth date (e.g. 17 May – 16 June)
per birth month (e.g. May, June, July)
or per calendar year
You can adjust this per year.
Creating a yearbook for your whole family? That always runs per calendar year. Handy if you have multiple children.
Photo book
How does making a photo book work?
Your chapters are automatically prepared in a photo book.
In the photo book editor you can easily rearrange pages, adjust layouts and add emphasis where you want. This works on both phone and desktop. For the best editing experience we recommend desktop.
This way you build your photo book throughout the year, so everything is ready and it doesn't become a last-minute rush at year's end.
What types of photo books are there?
Classic
Up to 400 pages
Standard photo layouts
Lay-flat
Pages lie completely flat (photos across the spine)
Max. 130 pages
Starts from €60